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Install Guide

Frequently Questions

Other Questions

Installed new RAM, PC Doesn’t boot up

To add a new question go to app settings and press "Manage Questions" button. 1.Please press harder when inserting modules into the memory slot. Make sure the notches in your module are lined up with the keys in the slot. 2.Try removing the module and replacing it again. 3.Clear CMOS. Just remove motherboard battery for 10 sec before adding new RAM modules, sometimes PCs won’t boot, because it needs a BIOS reset. 4.Check the new RAMs one by one to see which works. When you are dealing with RAMs. Even if the RAM modules are working well, different types of memory modules don’t work together in some cases. 5.Check your motherboard owner’s manual to make sure that the module (SPEC, Capacity) you purchase is compatible with your computer. 6.addGame SPIDER Memory is built with aggressive setting. Not all system will be able to run at these aggressive settings. Please verify if your module is compatible with the specific Intel or AMD chipset on your motherboard. If your memory uses “XMP profile” for overclocking, change the memory setting in your BIOS to “auto”.

How can I tell what speed my RAM is running at on a Windows 10 Computer?

You can check Task Manager to get details about your RAM. Simply follow the steps below: 1.Right-click on Start, the windows icon on the bottom-left of the screen Find [Task Manager] and open it. 2.Go to the Performance tab. 3.Go to the left-pane menu, then click Memory. There, you will see the amount of RAM that is currently being used, as well as the available memory you can still utilize.

How to Check RAM speed Using Third Party Software

1.Download and install CPU-Z on your computer. 2.After installing, open the application and clock “memory” Tab And you will find your current memory speed and latency. 3.To know the memory XMP SPEC, you can click “SPD” Tab for the detail information.

What do the memory CL timings listed means?

When we purchasing RAM, we’ll see listings for their timings, such as CL18-22-22-42 or CL 16-18-18-36. Those are most broken down to the four values: CAS Latency (CL), Row Column Delay (tRCD), Row Precharge Time (tRP), and Row Active Time (tRAS). The most widely recognized timing for memory would be CAS (Column Address Strobe or Signal) Latency. This value is typically synonymous with performance. The CAS latency is how many clock cycles in it takes for the RAM module to access a specific set of data in one of its columns (hence the name) and make that data available on its output pins, starting from when a memory controller tells it to. The lower the CAS latency, the better.

What is XMP? DOCP? A-XMP?

Regarding to different motherboards and CPU, there are several one-setting and overclock feature name. Those are including XMP, DOCP, and A-XMP. XMP (Extreme Memory Profile) by Intel is a preprogrammed profile that you can enable in BIOS to set the correct memory settings in one easy step. XMP is exclusive to Intel platforms only. DOCP and A-XMP is like XMP but developed for use on AMD platforms. The XMP/DOC/A-XMP are simple setting pre-define profile in BIOS to enhance the best performance built into PCs. It allows users to easily overclock memory by change the profile setting to achieve even better performance than factory defaults without complex and often risky changes to memory voltages or frequencies.